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Privacy Policy

Last Updated: May 31, 2026

KY Symphony (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your personal information when you use our website, mobile applications, and cloud services.

1. Information We Collect

We may collect information that you voluntarily provide, including your name, email address, account credentials, profile details, music preferences, lesson completion records, and content created through our interactive tools.

We also automatically collect diagnostic telemetry such as browser type, operating system, IP address, interface theme preferences, and anonymous session performance statistics.

2. How We Use Your Information

  • Provide, operate, and maintain interactive music lessons and tool suites.
  • Track curriculum progress, XP levels, achievement awards, and issue verifiable certificates.
  • Process subscription transactions and maintain billing histories.
  • Improve AI recommendation quality and user interface performance.
  • Prevent fraud, abusive activity, and unauthorized system access.

3. Google Firebase & Third-Party Services

KY Symphony uses Google Firebase for secure user authentication (Firebase Auth), real-time database storage (Cloud Firestore), and content delivery. Payment operations are handled via Stripe SSL encryption. All processing adheres to standard industry compliance frameworks.

4. Artificial Intelligence Features

Prompts submitted to AI Tutor, AI Song Writer, AI Chord Generator, and AI Lyrics Assistant are processed to generate educational responses. Personal data is not sold or shared with external marketing brokers.

5. Your Rights and Choices

You may review, update, or delete your account information at any time directly through your dashboard profile settings or by contacting support@kysymphony.com.