Privacy Policy
Last Updated: May 31, 2026
KY Symphony ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, disclose and protect your information when you use our website, applications, services and related products.
1. Information We Collect
We may collect information that you voluntarily provide, including your name, email address, account credentials, profile information, feedback, support requests and content you create through our services.
We may also automatically collect technical information such as device type, browser information, operating system, IP address, language preferences, usage statistics and diagnostic data.
2. How We Use Your Information
- Provide, operate and maintain our services.
- Improve user experience and platform performance.
- Personalize content and recommendations.
- Respond to support requests and inquiries.
- Develop new products, tools and features.
- Prevent abuse, fraud and unauthorized access.
- Comply with legal obligations and applicable regulations.
3. Cookies and Similar Technologies
We may use cookies, local storage, analytics technologies and similar tools to remember preferences, improve functionality, measure performance, analyze traffic and support advertising services where applicable.
4. Analytics and Performance Data
We may collect anonymous analytics information to understand how users interact with our platform, identify performance issues and improve user experience.
5. Third-Party Services
Our platform may integrate with third-party providers including authentication services, analytics providers, payment processors, advertising networks, cloud hosting services and artificial intelligence providers. These services may process information according to their own privacy policies.
6. Google Services
KY Symphony uses certain Google services to provide, improve and support platform functionality.
- Firebase Authentication may be used to manage user accounts, registration and sign-in functionality.
- Firebase Firestore may be used to securely store user data, content, preferences and platform information.
- Firebase Hosting may be used to deliver website and application content securely and efficiently.
- Google Analytics may be used to understand how users interact with our services and improve platform performance.
- Google AdMob may be used to display advertisements within our applications. AdMob may collect and process information in accordance with Google's advertising and privacy policies.
Information processed by Google services is subject to Google's applicable Privacy Policy and Terms of Service.
7. Artificial Intelligence Features
Certain features may use artificial intelligence technologies to provide recommendations, educational assistance, translations, content generation and creative tools. Information submitted to AI-powered features may be processed to deliver requested functionality and improve service quality.
8. Data Security
We implement reasonable technical, administrative and physical safeguards designed to protect information against unauthorized access, disclosure, alteration or destruction. However, no method of transmission or storage is completely secure.
9. Data Retention
We retain information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes and enforce our agreements.
10. Children's Privacy
Our services are not directed toward children under the age required by applicable laws without parental supervision. We do not knowingly collect personal information from children where prohibited by law.
11. Your Rights and Choices
Depending on your location, you may have rights relating to access, correction, deletion, portability and restriction of processing of your personal information.
Users may manage advertising preferences through available device settings, browser controls or Google account settings where applicable.
12. International Users
Your information may be processed and stored in countries different from your country of residence. By using our services, you consent to such transfers where permitted by law.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updated versions will be published on this page together with a revised effective date.
14. Contact Us
If you have questions regarding this Privacy Policy, data practices or privacy-related requests, please contact us through the Contact or Support page available on KY Symphony.